FAQ

Yes! Most of our jerseys are customizable. You can add your favorite player's name and number, or personalize it with your own. The option appears on the product page before you add to cart.

Stitched options have stitched numbers, names and lettering. The option is shown on each product page, so you always know what you are ordering.

Our warehouse conducts strict quality checks to ensure every jersey meets our premium quality standards before shipping. We are an independent retailer and are not officially affiliated with or endorsed by the NBA or its teams.

Sizing follows standard unisex fits. If you are between sizes or want a looser drape, size up. Every product page has a size guide with full measurements, in centimetres or inches.

Breathable mesh, with stitched numbers and lettering on the stitched options. Every piece is checked by hand before it leaves us.

Standard shipping takes 15 to 20 business days, from payment confirmation to delivery. We ship worldwide and you'll receive a tracking number once your order is dispatched.

Yes, we do ship internationally, and in our store we have free shipping worldwide.

Track your order on our Track Your Order page using the tracking number from your dispatch email. After dispatch it can take 3 to 7 business days for tracking to start updating.

First check our Track Your Order page. Orders can also arrive in separate packages, so part of an order may still be on its way. If it still has not arrived, email support@dunkpoint.com with your order number and we will get back to you, usually the same day.

You have 30 days from receiving your item to request a return. Items must be unworn or unused, with tags attached and in the original packaging. Full details are in our Refund Policy.

Full details are in our Refund Policy.

Personalised jerseys, with a custom name or number, are made to order and cannot be returned for a change of mind. If one arrives faulty, damaged or incorrect, contact us and we will put it right.

Email support@dunkpoint.com and we will get back to you, usually the same day. Please include your order number if your question is about an existing order.